HR Business Analyst

We are looking for a proactive and energetic HR Business Analyst to join our team at ibex in Lahore. This role is integral to supporting key HR functions by streamlining recruitment processes, enhancing employee engagement, and managing grievance procedures. The successful candidate will ensure that HR initiatives align with business goals while fostering a positive and productive workplace environment. This position requires working evening and night shifts at the Lahore office.

Key Responsibilities

Recruitment & Talent Acquisition:
Support the full recruitment lifecycle, including posting job openings, screening candidates, coordinating interviews and assessments, and assisting with onboarding new hires. Ensure a smooth and efficient hiring process that attracts top talent.

Employee Engagement & Retention:
Develop and implement programs aimed at boosting employee morale and engagement. Conduct employee satisfaction surveys and analyze feedback to derive actionable insights. Organize engagement activities, recognition initiatives, and internal communication campaigns to strengthen workplace culture.

Grievance Handling & Conflict Resolution:
Serve as a trusted point of contact for employees to raise concerns or grievances. Work closely with relevant stakeholders to address and resolve issues promptly, fairly, and professionally, maintaining a respectful work environment.

HR Processes Optimization:
Contribute to the continuous improvement of HR processes related to recruitment, employee engagement, and grievance management. Assist in the development of HR policies and support awareness campaigns to ensure compliance and understanding across the organization.

Required Qualifications

- Minimum of 2 years of relevant experience in HR, with a strong focus on recruitment and employee engagement.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree is preferred.
- Strong analytical and problem-solving abilities, with the capability to interpret HR data effectively.
- Good knowledge of HR policies, compliance standards, and workplace investigation procedures.
- Excellent communication and interpersonal skills, demonstrating approachability and empathy.
- Ability to work flexible hours and manage workload priorities efficiently.
- Self-motivated, proactive, and a collaborative team player.

This role offers the opportunity to contribute significantly to the HR function within a dynamic and growing organization. The ideal candidate will thrive in a fast-paced environment and be committed to fostering a positive employee experience while supporting business objectives.