HR Performance & compliance Manager

We are seeking a highly skilled and proactive HR Performance & Compliance Manager to join our team. The ideal candidate will have extensive experience in recruitment, SOP development and implementation, as well as employee performance analysis. This role requires a hands-on professional who can manage the full recruitment cycle, develop and enforce HR policies, and drive performance improvements across the organization, including retail branches.

Key Responsibilities

- Manage end-to-end recruitment and talent acquisition processes to ensure the organization attracts and retains top talent.
- Develop, document, and implement Standard Operating Procedures (SOPs) and HR policies that align with organizational goals.
- Prepare detailed Job Descriptions (JDs) and establish Key Performance Indicators (KPIs) for various positions to support performance management.
- Analyze employee performance data and prepare comprehensive performance reports to guide decision-making.
- Monitor compliance with SOPs and ensure consistent implementation across all departments and retail locations.
- Identify gaps in HR processes and recommend actionable improvements to enhance efficiency and effectiveness.
- Collaborate closely with department heads to understand and fulfill manpower requirements.
- Develop and maintain effective HR systems aimed at improving employee productivity and accountability throughout the organization.

Required Qualifications

- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- A minimum of 4 to 6 years of relevant experience in HR, with a strong focus on recruitment, SOP development, and implementation.
- Proven expertise in employee performance analysis, KPI development, and job description preparation.
- Excellent communication, analytical, and leadership skills to effectively manage cross-functional teams and influence stakeholders.

Preferred Qualifications and Benefits

- Experience working within the retail industry is highly preferred, as it will provide valuable insight into the operational challenges and workforce dynamics.
- Familiarity with HRMS/HCM software, particularly FlowHCM, will be considered an advantage, supporting streamlined HR processes and data management.

This position requires the candidate to work on-site, ensuring close collaboration with various departments and retail branches. If you are a results-driven HR professional looking to make a significant impact, we encourage you to apply with your updated CV.