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Claims Handler

We are looking for a professional and detail-oriented Claims Handler to join our UK-based insurance team, working onsite from our Pakistan office. In this role, you will handle insurance claims on behalf of our UK clients, ensuring that all cases are processed efficiently, fairly, and in line with company policies.

This is a fantastic opportunity to become part of a growing international company, gain exposure to the UK insurance market, and work in a professional office environment in Pakistan.

Key Responsibilities

Handle and process UK insurance claims (e.g. motor, property, liability)
Collect, review, and verify claim documents
Communicate with UK-based clients, insurers, and third parties via phone and email
Maintain detailed and accurate records in the claims system
Provide timely updates to all parties involved in the claim
Assess and investigate claims according to company guidelines
Follow UK insurance standards, procedures, and compliance requirements

Requirements

Experience in insurance, claims handling, or a similar customer service/admin role (preferred)
Fluent in spoken and written English – strong communication is essential
Strong attention to detail and ability to work under pressure
Confident using Microsoft Office and claims software or CRM systems
Ability to work onsite full-time in our Pakistan office during UK working hours
Familiarity with the UK insurance market (desirable, but not required)

What We Offer

Onsite role in a professional office environment
Opportunity to work with a UK-based team
Full training and ongoing support provided
Competitive local salary and performance incentives
Career development and promotion opportunities
Supportive and inclusive workplace culture

Skills

MS Excel Fluent in English Communication Skills Google Search Command

Job Details

Industry:

Services

Functional Area:

Accounts, Finance & Financial Services

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Johar Town, Lahore, Pakistan

Gender:

No Preference

Age:

25 - 35 Years

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

3 Years

Apply Before:

Aug 17, 2025

Posting Date:

Jul 16, 2025

HR Round Solutions Pvt Ltd

Services · 1-10 employees - Lahore

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