HR & Talent Acquisition Manager

Our client is a rapidly expanding e-commerce platform based in Multan, providing account support services to leading entrepreneurs. They are looking for an experienced and proactive HR & Talent Acquisition Manager to lead recruitment, employee management, and overall HR operations. This is a hands-on leadership role requiring independent management of talent acquisition, HR systems development, and organizational support. The ideal candidate will also represent the company professionally in corporate communications, public relations, and employer branding initiatives.

Key Responsibilities

Talent Acquisition & Strategic Recruitment:
Manage the full recruitment lifecycle independently, including workforce planning, sourcing, screening, interviewing, selection, and onboarding. Proactively headhunt high-performing professionals rather than relying solely on applications. Build talent pipelines across departments such as Business Development, Sales, E-Commerce, Marketplace Operations, Marketing, Technology, and Administration. Focus on recruiting experienced Business Development Managers, Sales Executives, Brand Acquisition Specialists, and other revenue-generating roles. Utilize LinkedIn, recruitment platforms, professional networks, referrals, and direct outreach to source candidates. Develop job descriptions, recruitment campaigns, structured interviews, and candidate assessments. Maintain recruitment databases, applicant tracking systems (ATS), and candidate pipelines. Negotiate employment offers and coordinate joining formalities. Monitor recruitment KPIs including time-to-hire, candidate quality, offer acceptance, and retention.

Human Resources & People Management:
Develop and implement HR policies, SOPs, employment documentation, and internal procedures. Manage employee onboarding, attendance, leave records, probation reviews, and personnel files. Establish performance evaluation, feedback, and accountability processes. Support employee engagement, retention, professional development, and workplace culture. Handle employee concerns, performance issues, and disciplinary matters professionally. Coordinate HR activities for both on-site and remote employees. Collaborate with leadership on workforce planning, compensation, and organizational development. Ensure confidentiality and compliance with employment laws.

Corporate Communications, Public Relations & Brand Representation:
Serve as a confident public-facing representative of the company in corporate reels, professional videos, recruitment announcements, and presentations. Host employee interviews, workplace features, business updates, and professional discussions. Present company achievements, services, and career opportunities through engaging video content. Represent the company at career fairs, networking events, and professional meetings. Build relationships with universities, professional communities, recruitment partners, and relevant organizations. Maintain a credible and professional corporate image. Regular on-camera appearances and professional communication are essential.

Social Media & Employer Branding:
Enhance the company’s presence on LinkedIn, Facebook, Instagram, and other platforms. Develop employer branding initiatives, recruitment campaigns, and corporate content ideas. Plan and participate in professional reels, short videos, and workplace content. Coordinate captions, announcements, and corporate communications. Collaborate with designers and marketing professionals to produce high-quality content. Support content scheduling, publishing, audience engagement, and brand consistency. Monitor employer branding performance and suggest improvements.

Business Coordination & Internal Communication:
Manage professional correspondence and internal communications. Coordinate meetings, interviews, appointments, and networking activities. Communicate professionally with candidates, employees, consultants, and business contacts. Prepare presentations, company announcements, and documentation. Support management with corporate coordination and follow-ups. Maintain effective communication between leadership and employees. Prepare weekly recruitment updates and periodic HR and employer branding reports.

Required Qualifications

- Bachelor’s degree in Human Resource Management, Business Administration, Management, Psychology, or a related field.
- Minimum 5 years of relevant experience in HR, talent acquisition, recruitment, or people management.
- Proven ability to independently manage end-to-end recruitment and proactive headhunting.
- Experience recruiting Sales, Business Development, and specialized professionals.
- Skilled in developing recruitment processes, HR policies, and employee management systems.
- Prior experience in e-commerce, IT, digital agencies, or professional services is highly preferred.
- Strong corporate communication, public speaking, and employer branding experience.
- Relevant HR certifications such as SHRM, CIPD, or equivalent are preferred.
- Excellent written and spoken English and Urdu.
- Advanced LinkedIn recruitment and candidate assessment skills.
- Familiarity with ATS, HR management systems, AI-assisted recruitment tools, and HR automation.
- Proficient in basic video content creation tools like Canva and CapCut.

Preferred Qualifications and Benefits

- Experience with online marketplaces, digital platforms, or international client communication is an advantage.
- Strong leadership, organizational, and multitasking skills with a proactive, resourceful, and results-oriented approach.
- Ability to work independently with high standards of professionalism, confidentiality, integrity, and accountability.
- The role offers a Monday to Friday work schedule, from 9:00 am to 5:00 pm.
- Educational preference for MBA or BBA in HR.

This position offers a unique opportunity to lead HR functions in a dynamic e-commerce environment while representing the company in public and digital spaces. Candidates with a passion for talent acquisition, employee engagement, and corporate branding are encouraged to apply.