Posted May 25, 2021 15 views
Our client is a leading Mobile Value added Services company incorporated in Pakistan that provides competitive edge to enterprises by blending the power of mobile communication technology with mobile/web applications.
WHAT ARE WE LOOKING FOR
· Build, upgrade, configure, and provision servers from scratch.
· Able to support end-user computer devices (PC / Notebooks & mobile), office devices (printers, AV equipment), and peripherals
· Knowledgeable and experienced in supporting Microsoft windows & office suite
· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices and policies
· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
· Complete support, configuration, maintenance & up-gradation of in-house networks (Internet & Intranet systems).
· Escalated Troubleshooting and maintenance of Virtual environment and hardware servers.
· Manage the complete cycle of data storage, backups, replication, and data restoration in case of failure or disaster.
· Provide support to department manager in the documentation and relevant reports. Also, update inventories.
· Ensure projects, tasks and operations follow the company and departmental policies and procedures.
· Responding to the queries/complaints within agreed time limits to attend and resolve complaints.
· Maintain and update logs in the ticketing system.
· Prioritizing and managing multiple complaints at the same time.
· Implementation of controls according to CIS.
OTHER DETAILS
• Salary: Upto 80K
• Experience: 2 +Years
• Location: Karachi
About HR Ways: HR Ways is Pakistan’s Premier Technology Recruitment Company Hiring for 150+ IT Giants, Startups and Next Generation Companies. Our clientele ranges from World’s Largest SaaS Companies to the Most acclaimed product companies and most prominent software development companies.
Job Details
HR WAYS (PRIVATE) LIMITED
HR WAYS (PRIVATE) LIMITED
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