Posted Mar 04, 2024 323 views
The Insurance Verification Specialist provides accurate and timely verification of patient insurance and appropriate compliance with insurance, provider and facility. Ensures the patient insurance information is up to date and coverage benefits are clear before accessing treatment. Works directly with multiple insurance websites for benefits validation. Communicates effectively and professionally to our patients and provider’s offices.
Essential Functions
Effectively provide insurance verification of benefits
Review patient’s copay
Analyze and study insurance information to update patient and medical staff
Update the tracking sheet
Alert other departments of inconsistencies
Communicate with Patients and request any missing insurance information
Updates Office visits and calculates no-shows
Answer the emails from patients
Good attendance is expected of all employees as a normal condition of work
Other duties as assigned
Competencies
Detailed Oriented
Excellent communication skills
Active Listening
Multitasking
Strong organizational skills
Excellent written and verbal communication skills
Maintain professional demeanor
Intuitive and resourceful
HIPAA Privacy & Confidentiality Requirements
The Insurance Verification Specialist will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information is not to be disclosed to any unauthorized individuals as outlined in the Policies and Procedures of HRMD
Skills
Job Details
HRMD Solutions
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