IT Support Specialist

We are seeking a highly skilled and motivated IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The IT Support Specialist will respond to queries, isolate problems, and implement solutions to ensure optimal performance of our technology infrastructure. Additionally, the candidate will assist in the installation, configuration, and maintenance of IT equipment and systems.

Responsibilities:

Provide technical support to end-users via phone, email, chat, or in person.
Diagnose and resolve hardware, software, and network issues promptly.
Install, configure, and maintain computer systems and software applications.
Set up and troubleshoot network connections, including LAN, WAN, and wireless networks.
Collaborate with internal teams to identify and implement IT solutions to improve efficiency and productivity.
Ensure security measures are in place and systems are up-to-date with patches and antivirus software.
Document all support activities, solutions, and procedures for future reference.
Train users on basic IT procedures and best practices.
Assist in the procurement of IT equipment and software.
Stay current with technological advancements and industry trends to provide proactive support and recommendations.

Requirements:

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
Proven experience as an IT Support Specialist or similar role.
Proficiency in troubleshooting hardware, software, and network issues.
Strong knowledge of Microsoft Windows and Office Suite.
Familiarity with network protocols, including TCP/IP, DNS, DHCP.
Experience with remote desktop support tools.
Excellent communication and interpersonal skills.
Ability to prioritize tasks and work independently with minimal supervision.

Please Note its Night and rotating shifts.

Skills

LAN WAN IT Support

Job Details

Industry:

Recruitment / Employment Firms

Functional Area:

Computer Networking

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

May 03, 2024

Posting Date:

Apr 02, 2024

HRSI

Recruitment / Employment Firms · 11-50 employees - Karachi

Human Resource Solutions International (HRSI) was constituted in early 2004 and today we are amongst the leading HR solution providers and Executive Search firms in Pakistan. We are privileged to be considered premier human resource solutions for our clients; we perform the role of being a distanced HR department for our clients, carefully analyzing and fulfilling all their needs. rnOn the Executive Research front, HRSI assists over 70 MNCs & Blue Chip clients in Pakistan, Southeast Asia & UAE operating in 20 different Industry verticals. HRSI is also an exclusive partner of “The International Executive Search Federation (IESF)”; world’s largest executive search network, with an alliance of leading executive search firms, in 43 countries. Therefore, HRSI excels in providing global reach via local partnerships.