Human Resources Business Partner

Get Licensed is a technology-driven company dedicated to helping individuals get trained, licensed, and employed efficiently across multiple sectors. Having supported over 400,000 people and maintaining a 5-star Trustpilot rating from more than 32,000 reviews, we are rapidly expanding, particularly in the UK market. Since 2020, our business has tripled in size, and we have ambitious plans to scale further, broaden our product offerings, and grow revenue profitably with a clear strategic roadmap.

Key Responsibilities

- Maintain organized and compliant HR operations: Manage employee records, contracts, policies, attendance, leave, and documentation in line with Pakistan labor laws to ensure regulatory compliance.
- Lead end-to-end recruitment: Collaborate with hiring managers to define roles, source and assess candidates, coordinate interviews and offers, and ensure a positive candidate experience.
- Enhance onboarding processes: Oversee pre-boarding, induction, and regular check-ins at 30, 60, and 90 days to help new hires integrate smoothly and understand their responsibilities.
- Drive performance management: Coordinate quarterly and annual reviews, assist managers in setting meaningful KPIs, and support constructive feedback and performance improvement plans.
- Promote company culture and engagement: Embed company values into daily behaviors, foster accountability and collaboration, and implement recognition programs, engagement initiatives, and internal communications that respond to employee feedback.
- Automate HR workflows: Identify repetitive tasks and develop AI-assisted tools using platforms like Claude, ChatGPT, and Manus to streamline onboarding, recruitment administration, employee queries, reporting, and performance follow-ups.
- Support employee relations: Address concerns sensitively, guide managers through difficult conversations, and ensure fair and consistent application of policies.
- Coordinate payroll and benefits: Collaborate with Finance to ensure accurate payroll inputs and manage OPD claims, health insurance queries, renewals, and vendor relationships.
- Utilize HR data for decision-making: Track recruitment, turnover, retention, attendance, and performance trends, providing actionable insights and recommendations.
- Develop learning and wellbeing initiatives: Identify skill gaps and employee needs, coordinating relevant training and wellness programs as priorities evolve.

Required Qualifications

- 5–7 years of comprehensive HR experience with hands-on involvement in HR operations, recruitment, performance management, and employee engagement.
- Bachelor’s or master’s degree in HR, Business Administration, or a related field.
- A tech-first, AI-savvy mindset with practical experience using AI tools such as Claude, ChatGPT, Manus, or Grok to build workflows, assistants, or reporting tools.
- Proficiency with HRIS platforms for maintaining records, analyzing data, and improving processes.
- Strong knowledge of Pakistan employment laws, HR documentation, and employee lifecycle management.
- Proven ability to manage end-to-end recruitment and support performance reviews, KPIs, and performance improvement plans.
- Demonstrated success in driving culture and employee engagement initiatives, with excellent communication skills and professionalism in handling sensitive matters.
- Self-starter attitude with strong prioritization skills and the ability to work independently.

Preferred Qualifications and Benefits

- Degree from a leading business school combined with robust practical HR experience.
- Experience working in a fast-paced, technology-enabled environment or with UK-based teams.
- Exposure to HRIS implementation, no-code automation, or process improvement projects.
- Experience coordinating learning and development, management training, or employee wellbeing programs.
- Practical knowledge of managing health insurance, OPD benefits, and vendor relationships.

We offer competitive compensation, private medical insurance, paid annual leave, and opportunities for professional growth within People & Culture. You will gain hands-on experience with HR technology, people analytics, and process improvement while contributing to employee learning, engagement, and overall experience. Our collaborative culture encourages ownership, idea-sharing, and recognition of contributions.

At Get Licensed, we value agility, curiosity, excellence, care, and ownership. We foster an open and collaborative environment where everyone is encouraged to take responsibility and contribute from day one, always striving to do the right thing.