Human Resources Specialist

We are seeking a hands-on HR Lead to independently manage and execute all core HR functions for a small but growing digital marketing agency. This role demands an organized and proactive professional who is comfortable handling both people and processes within a dynamic environment. The ideal candidate will have 2 to 5 years of experience and be ready to contribute to a team of around 15 employees, working on-site at DHA-1, Sector F.

Key Responsibilities

Recruitment & Hiring: Manage the entire recruitment lifecycle including job postings, candidate screening, interviews, and onboarding. Collaborate closely with department heads to understand hiring needs, maintain candidate pipelines, and keep hiring trackers updated. Ensure smooth onboarding processes and proper documentation for new hires.

Payroll & Compensation: Oversee monthly payroll processing by managing attendance, leaves, and deductions. Maintain accurate employee salary records and contracts. Coordinate with the finance team to ensure timely salary disbursement, handle reimbursements, and address basic compensation-related queries.

Attendance & Leave Management: Track daily attendance, leave balances, and late records. Maintain leave policies and ensure compliance with working hours and company regulations.

Performance Management: Assist in setting KPIs and performance benchmarks. Coordinate quarterly performance reviews, track employee performance, and report findings to management. Support improvement plans for underperforming employees and contribute to client health reporting.

Employee Engagement (Activities & Events): Plan and execute team activities, monthly events, and celebrations. Organize team-building initiatives to foster a positive and engaging work environment.

Training & Development: Identify skill gaps within teams and coordinate both internal and external training sessions. Maintain training records and learning plans, and support onboarding training for new hires.

Culture Development: Promote company values and cultivate a positive work culture. Implement initiatives aimed at improving employee satisfaction and retention. Serve as a liaison between management and team members.

Conflict Resolution & Discipline: Manage employee grievances and conflicts professionally. Ensure fair and consistent disciplinary actions while maintaining confidentiality and neutrality in sensitive matters.

HR Operations & Compliance: Maintain employee records, HR documentation, and policies. Ensure compliance with company policies and labor regulations. Draft HR correspondence such as offer letters, warnings, and confirmations. Manage exit processes including resignations, clearances, and final settlements.

Additional Responsibilities: Build and maintain HR systems, whether manual or software-based. Develop and update HR policies as the company evolves. Support leadership in workforce planning, monitor employee retention and turnover trends, and maintain clear internal communication through announcements and updates.

Required Qualifications

- 2 to 5 years of HR experience, preferably within agencies, startups, or small teams
- Strong organizational and communication skills
- Ability to manage multiple responsibilities independently
- Basic knowledge of payroll and HR processes
- Comfortable working in a fast-paced environment

Preferred Qualifications

- Strong interpersonal and conflict resolution skills
- Proactive mindset with excellent problem-solving abilities

We are looking for someone who can execute, not just plan; someone capable of managing both people and processes effectively. The ideal candidate will be able to build structure within a small team environment, ensuring that HR functions support the company’s growth and culture.