Posted May 30, 2021 5 views
We are hiring an Inbound Customer Service Representative
We require Skilled and Experienced CS resources to provide the highest level of Customer Service to all customers both internally and externally.
Excellent Verbal and Written communication skills in English along with Neutral Accent required.
Only apply for this post if you have expert English speaking and listening skills.
- Always be ready to answer a high volume of calls and maintain a rapid response rate according to agreed standards at busy times and document call information.
- Deal with driver questions, issues, and complaints.
- Identify and escalate issues or potential issues.
- Recognize, document, and alert the management team of trends in customer calls.
- Establish and maintain effective working relationships with co-workers, supervisors, and the general public.
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Attention to detail is a priority. Provide excellent customer service, Expert English, British Accent above and beyond experience.
Skills
Job Details
Hybrid Tech Sol
We are a software development company out source services.
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