* Excellent network troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time.
* Excellent communication skills. Must be able to clearly interact with the customer, understand the requirements and communicate with the off-shore team. Must be able to participate and represent the team in Change and Incident management meetings.
* Excellent team player.
* CCNP or higher Certification is preferred.
* Minimum 6 Years of Domain Experience.
* Troubleshoot Routing Loop
* Troubleshoot Asymmetric Routing & STP Loop issues
* Troubleshoot Load Balancers issues for Application flow.
* Working on all applications such as SAP, Citrix, etc & call center issues
* Working on Palo Alto related issues
* Analysing the outputs of all the tools and making recomendations example: High CPU utilization on core device at Data Center
* Implementation of Operational Changes & coordination with project team for project related Changes.
* Assigning new users in guest VLAN
* Configuring/Troubleshooting Routing protocols – EIGRP, OSPF, BGP
* Configuring/Troubleshooting LAN Switching – VLAN, VTP, STP, EtherChannel, CoS
* Qos Quality of service configuration
* Configuring/Troubleshooting WAN – MPLS, MPLS/VPN, MP-BGP
* Configuring/Troubleshooting TCP/IP protocol suite, Quality of Service
* Configuring/Troubleshooting Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
* Configuring/Troubleshooting Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUS
* Support Data Center Architecture – Network, Server, Storage
* Configuring/Troubleshooting of Cisco Catalyst 6500 and other Catalyst Series switches
* Cisco Nexus 7K switches
* Configuring/Troubleshooting of Cisco Routers 3800, 3900, 7600 Series
* Configuring/Troubleshooting Cisco IOS Software
* Configuring/Troubleshooting of WAN Acceleration/optimization – Cisco WAAS
* Excellent communication and presentation skills.
* Able to communicate with the customer and be able to present technical solutions
* Open for 24x7 availability
* Willing to work in night shifts (US daytime)
* Conduct technical trainings to internal resources
Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...
Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...Read More