Job description:
Job Overview:
The Patient Enrollment Specialist within the Operations Department is responsible for collecting and managing data from a variety of clinical and pharmaceutical research projects. This is a full-time position that requires close collaboration with cross-functional teams to align, compile, and maintain accurate data, ensuring it is reported clearly, concisely, and without error.
Job Description:
- Make outbound calls to patients to get them interested in vaccination trials
- Authenticate data collection forms and surveys
- Ensure that all CRMs are updated with the correct information and notes
- To have an extensive understanding of the study to ensure smooth delivery of information to patients and doctors over the phone
- To have exposure to and first-hand knowledge of the relevant culture, names, addresses, and languages
- Ensure compliance with all company policies, procedures, and practices
Job Specifications:
- O Levels/Matric or above
- Excellent Written and Verbal English communication
- The individual should be able to work five days a week, 9 hours per day (Falling within the business window of 7 PM to 7 AM)
Job Details
'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
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