This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Aug 11, 2020
PKR. 30,000 - 45,000/Month
- Evaluate calls as per the standards and timelines defined by the Lead QA and respective client.
- Arrange quality control secession for individuals and teams.
- Coordinate with respective team leader and agent, in-case of any quality-related issue or query.
- Develop, conduct and evaluate monthly quality quiz.
- Represent the quality department in daily team huddles, to communicate quality-related issues and challenges.
- Provide feedback on quality scores and analysis to respective team leaders on weekly basis.
- Evaluate backed SR’s as per the instructions and timelines defined by Lead QA.
- Conduct spot checks for effective quality control.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Gender:
Male
Age:
22 - 34 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
2 Years - 8 Years
Apply Before:
Sep 12, 2020
Posting Date:
Aug 11, 2020
Immentia SMC-Private Ltd
Consultants · 51-100 employees - Islamabad
pImmentia/p
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