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Job Description

 Impex IT & BPO is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2013. The company was founded by the team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing and blockchain based applications development. We take pride in our diversified workforce with talent coming from top institutions of Pakistan and abroad. Our vision is to create innovative and intelligent business solutions with a mission to support global industries in their day to day business challenges. Our specialized teams posses tacit knowledge of high-tech systems that enables us to tap businesses from more than 200 countries worldwide. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment.

If you are up for this challenge, you know where to apply!

We are looking for International Customer Support Executives to conduct outbound reach for product sales, conversions and build customer relations. You will be considered the firm’s front liner and a product features expert.

Skills & Requirements:

• Written and Spoken English with British or American accent.

• Ability to explain functions and procedures to international clients

• Update customer data and produce activity reports

• Walk customers through problem solving process and product demonstration via Web or In-person meetings

• Independently Follow up with customers, provide feedback and see problems through to resolution

• Ensure proper recording, documentation and closure of deals

• Track, route and redirect problems to correct resources

• Coordinating with technical team to address customer complaints or requirements

Must have:

• Strong time management and problem solving

• Strong communication and presentation skills

• Ability to adapt and learn new technologies

Perks

  • 25 paid holidays yearly.
  • EOBI Facility.
  • Medical Insurance.
  • Night Shift Only.
  • Personal Growth - Learn the best from the best.
  • Opportunity to engage in local and international trips.
  • Performance based Bonuses.
  • Performance based salary increment and promotion.

Please note we are located in Bahria Town Phase 7, please apply only if you can work in the night shift.

 

 

Job Details

Industry:
BPO
Functional Area:
Total Positions:
7 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Jun 28, 2019
Posting Date:
May 29, 2019
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Impex BPO

BPO · 1-10 employees - Rawalpindi

Impex BPO is a new company that provides high quality Customer Services for its clients world wide. Impex BPO is operational since 2012 and it is owned and operated by Jasim Abbas. Impex BPO will target clients all around the world but their main focus would be on US based clients. Impex BPO will ...Read More

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