Import Associate (DO issuance)

Department: Import Operations
Designation: Import Shipment Associate/Executive
Location: Karachi
Experience: 1–2 years

The Import Shipment Associate/Executive will be responsible for managing import pre-alerts, processing manifests, and issuing Delivery Orders (DO) while ensuring all documentation is accurate and coordination with overseas agents, shipping lines, Finance, and internal teams is timely. This role plays a key part in maintaining smooth import operations and minimizing delays or additional shipment costs.

Key Responsibilities
- Receive and review import pre-alerts from overseas agents, verifying shipment documentation for accuracy.
- Liaise with overseas agents to obtain missing documents, shipment updates, and resolve any discrepancies.
- Verify Bills of Lading, consignee details, container information, and other critical import documents.
- Monitor import manifests, coordinate Import General Manifest (IGM) filing, manage manifest amendments, and address discrepancies.
- Facilitate Delivery Order (DO) issuance with shipping lines, ensuring all documentation and charges are completed.
- Collaborate with the Finance Department to verify import-related charges, confirm payments, track outstanding dues, and fulfill financial requirements for timely DO issuance.
- Follow up on vessel arrivals, DO releases, and any pending documentation to avoid operational delays.
- Coordinate effectively with internal import operations teams, clearing agents, customers, shipping lines, and overseas partners.
- Maintain accurate records of pre-alerts, manifests, DOs, amendments, and related correspondence.
- Ensure all processes are completed promptly to reduce shipment delays and additional costs.

Required Qualifications
- Bachelor’s degree or equivalent qualification is preferred.
- Minimum of 1 year of relevant experience in freight forwarding, import operations, or documentation.
- Basic understanding of import pre-alerts, Bills of Lading, IGM filing, and DO issuance processes.
- Strong communication skills, including email writing, coordination, and follow-up abilities.
- Proficiency in MS Excel and standard office applications.

Key Performance Indicators (KPIs)
- Timely and accurate processing of import pre-alerts.
- Effective coordination with overseas agents and internal teams to resolve issues.
- Accuracy in manifest processing and shipment documentation.
- Prompt issuance of Delivery Orders and diligent follow-up on pending payments.
- Compliance with internal procedures and shipping line requirements.

This position requires working on-site in Karachi and offers an opportunity to develop expertise in import operations within a dynamic logistics environment.