Import Documentation Executive

The role is based in Karachi within the Operations department and focuses on managing import documentation and related shipping processes. The successful candidate will handle Bill of Lading (B/L) processing, Shipping Instructions (SI), carrier coordination, billing, invoicing, and customer service activities. This position requires ensuring the timely and accurate submission of shipping documents while maintaining compliance with the State Bank of Pakistan (SBP) Foreign Exchange Circulars. The individual will also be responsible for resolving rating and billing discrepancies and coordinating effectively with customers, carriers, overseas agents, and upcountry offices to support smooth operational workflows.

Key Responsibilities
- Manage import documentation and Bill of Lading processing to ensure accuracy and compliance.
- Oversee import billing, rating, and invoicing activities, resolving any discrepancies promptly.
- Maintain detailed reporting and record management to support operational transparency and audit requirements.
- Provide excellent customer service and maintain clear communication with all stakeholders including customers, carriers, and agents.
- Collaborate effectively within the team and perform additional duties as assigned to support department goals.
- Ensure adherence to regulatory requirements and company policies in all operational tasks.

Required Qualifications
- Bachelor’s or Master’s degree in Business Management, Marketing, or a related field.
- Proficiency in Microsoft Office applications.
- Strong networking skills with established connections among freight forwarders in the market.
- Solid understanding of local and international governmental regulations, customs procedures, ocean freight, and hazardous cargo handling.
- Ability to prioritize tasks, work independently, and achieve objectives with minimal supervision.
- Quick learner with adaptability to changing operational demands.

Preferred Qualifications and Benefits
- Opportunities for career growth and professional development within the organization.
- Competitive salary package along with additional fringe benefits.
- Supportive and friendly work environment fostering teamwork and employee well-being.

The application deadline for this position is 16 November 2026. This role offers a valuable opportunity for candidates seeking to advance their career in import operations and logistics within a dynamic and growing company.