Import Operation Coordinator -Freight Forwarding ( FEMALE)

Human Capital HR Solutions is recruiting on behalf of a client in the Freight Forwarding and Customs Clearing industry for the position of Import Operations Coordinator based in Karachi, Pakistan. This is a full-time role requiring 2 to 4 years of relevant experience. The position reports directly to the Operations Manager and offers a monthly salary range of PKR 60,000 to 70,000. The ideal candidate will be a female professional who is organized, proactive, and capable of managing import-related operations efficiently. A sound understanding of import documentation, customs clearance procedures, and familiarity with the Pakistan Single Window (PSW) system is essential to ensure smooth coordination between departments and external stakeholders.

Key Responsibilities

- Coordinate import activities across operations, documentation, and other relevant departments to ensure seamless workflow.
- Assist in preparing and managing import documentation, ensuring all paperwork is complete and submitted on time.
- Liaise with customs clearing agents, freight forwarders, shipping lines, and other involved parties to facilitate timely clearance and shipment processing.
- Support import processes through the Pakistan Single Window (PSW) system, ensuring compliance and accuracy.
- Monitor shipment statuses regularly and follow up on customs clearance and any pending documentation to avoid delays.
- Maintain detailed and accurate records of import shipments, documentation, and operational updates.
- Prepare regular reports and provide timely updates to the Operations Manager regarding shipment progress and operational issues.
- Proactively follow up on pending tasks and assist in resolving operational challenges to maintain efficient daily operations.
- Ensure effective communication and coordination among various departments to support smooth and timely import operations.

Required Qualifications

- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related discipline.
- 2 to 4 years of practical experience in import operations, freight forwarding, customs clearing, or logistics.
- Basic to intermediate knowledge of import documentation and customs clearance procedures.
- Familiarity with the Pakistan Single Window (PSW) system is preferred but not mandatory.
- Strong coordination, communication, and follow-up skills to manage multiple stakeholders effectively.
- Proficiency in MS Office applications, especially Excel, for record-keeping and reporting.
- Ability to handle multiple tasks simultaneously, maintain accurate records, and meet deadlines consistently.

Preferred Qualifications and Benefits

While not explicitly stated, candidates with prior experience using the Pakistan Single Window (PSW) system will have an advantage. The role offers the opportunity to work in a dynamic and fast-paced environment within the freight forwarding and customs clearing sector. The position requires in-person attendance at the Karachi office, providing hands-on exposure to import operations and cross-departmental coordination.

Interested candidates who meet the above criteria are encouraged to apply with an updated CV, clearly indicating the position title and location. This is an excellent opportunity for professionals seeking to advance their career in import operations within a reputable organization.