Call Center Agent

INAYSYS Unverified

Lahore , Pakistan

Posted Nov 13, 2019 217 views Report Job

PKR. 15,000 - 45,000/Month

Apply For This Job

Close

Job Description

IT World BPO (IWB) is looking for young, energetic and enthusiastic telesales representatives for US Campaigns.

Telesales Representative Responsibilities

Include:

  • Contacting potential or existing customers to inform them about a product or service using scripts.
  • Answering questions about products or the company.
  • Asking questions to understand customer requirements and close sales.

Job Description:

We are looking for an enthusiastic Telesales Representativeto contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.

Job Requirements:

  • Proven experience as telesales representative or other sales/customer service role.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • No gender discrimination, females are encouraged to apply.

Timings:

- Able to work in Night Shift (7 Pm - 4 Am) (Mon-Sat)

Job Type: Full-time

Salary: Rs15,000.00 to Rs45,000.00 /month

Job Details

Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 12, 2019
Posting Date:
Nov 13, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

INAYSYS

Call Center · 11-50 employees - Lahore

INAYSYS

Similar Job Titles

Call Center Agent / TSR

Zerohour Communications, Lahore, Pakistan
Posted Nov 28, 2019

Call Center Agent / Tele Marketer

Amigos Outreach, Multiple Cities, Pakistan
Posted Dec 05, 2019

Call Center Agent

Bohot Aala, Lahore, Pakistan
Posted Dec 06, 2019

Call Center Agent

Fastech Services, Lahore, Pakistan
Posted Dec 10, 2019
View All