Inbound calling agent

We are looking for a motivated customer service professional to join our team at our Shahrah e Faisal location. The ideal candidate will have strong English communication skills and prior experience in a call center environment. This role focuses on handling inbound customer calls, addressing inquiries, and converting these interactions into sales while ensuring excellent call quality and customer satisfaction. The position offers a competitive salary along with commission and bonus opportunities, making it a rewarding opportunity for the right individual.

Key Responsibilities:
- Handle inbound customer calls promptly and professionally.
- Address and resolve customer queries using effective problem-solving skills.
- Convert customer inquiries into successful sales transactions.
- Maintain high standards of call quality to ensure customer satisfaction.

Required Qualifications:
- Excellent English communication skills, both listening and speaking.
- Previous experience working in a call center environment.
- Strong listening skills with the ability to understand and respond to customer needs.
- A professional and courteous approach when handling customer queries and concerns.

Preferred Qualifications and Benefits:
- Competitive monthly salary ranging from Rs. 50,000 to Rs. 60,000.
- Additional earning potential through commission and bonus incentives.
- Work location is onsite at Shahrah e Faisal, offering a dynamic and engaging work environment.

Candidates who meet these qualifications and are interested in this opportunity are encouraged to apply.