Inbound calling agents for UK Mobility Campagin

Afir Technologies is seeking a motivated and experienced Inbound Sales Representative to join our dynamic team. The ideal candidate will possess excellent communication skills, a professional telephone manner, and a strong customer-focused mindset. In this role, you will manage incoming customer calls, assess their needs, recommend appropriate products or services, address inquiries and objections, and convert qualified leads into successful sales. The position requires working efficiently in a fast-paced call center environment, handling a high volume of calls, building lasting customer relationships, and consistently meeting individual and team sales targets.

Key Responsibilities
- Professionally handle inbound calls and customer inquiries with efficiency.
- Understand customer requirements and recommend suitable products or services.
- Convert inbound inquiries and qualified leads into successful sales.
- Build rapport and maintain positive, long-term customer relationships.
- Clearly communicate product features, benefits, pricing, and options.
- Confidently respond to customer questions, concerns, and objections.
- Employ effective sales techniques to identify opportunities and close deals.
- Follow up with prospective customers as needed to nurture leads.
- Maintain accurate records of customer interactions, leads, follow-ups, and sales activities.
- Consistently meet or exceed individual and team sales targets and KPIs.
- Deliver an excellent customer experience throughout the sales process.
- Adhere to established sales procedures, company policies, and quality standards.
- Collaborate with team members and management to achieve campaign and business goals.
- Demonstrate professionalism, punctuality, discipline, and a positive attitude at all times.

Required Qualifications
- 1 to 3 years of relevant experience in inbound sales, telesales, customer service, call center, or a related field.
- Previous call center experience is essential.
- Excellent verbal and written communication skills.
- Confident and professional telephone manner.
- Strong customer service and interpersonal skills.
- Ability to accurately assess customer needs and recommend appropriate solutions.
- Proficient in objection handling, negotiation, and closing sales.
- Target-driven with a proven track record of achieving sales goals.
- Ability to perform effectively under pressure in a fast-paced environment.
- Strong listening, communication, and problem-solving abilities.
- Basic computer proficiency.
- Familiarity with CRM systems is advantageous.
- Ability to work independently and collaboratively within a team.
- Willingness to work from the office.

Preferred Qualifications and Benefits
Candidates with experience in inbound sales, inbound calling, telesales, call center sales, customer service, customer support, sales executive roles, telemarketing, or inbound customer support are encouraged to apply.

Afir Technologies offers a competitive salary package ranging from Rs40,000 to Rs50,000 per month, along with performance-based incentives and commissions. Employees benefit from a professional and supportive work environment, comprehensive training, and ongoing guidance. There are ample opportunities for career growth and development within a growing organization. Strong performance is recognized and rewarded, fostering motivation and job satisfaction.

This is a full-time, in-person position. Candidates should be prepared to complete a 7-day unpaid training period before starting the role.

Applicants will be asked to confirm their experience with inbound calls or call center work, describe the type of campaigns or products they have worked on, and their willingness to complete the training period.

If you are confident, energetic, customer-focused, sales-driven, and a reliable team player who thrives in a fast-paced environment, we encourage you to apply and join Afir Technologies.