Inbound US Telecom Sales Executive

We are looking for a motivated and customer-focused Inbound Telecom Sales Executive to handle incoming calls from customers across the United States. The ideal candidate will assess customer needs, recommend suitable telecom services, and successfully close sales while delivering an outstanding customer experience. This role demands excellent communication skills, a results-driven approach, and the ability to work within US time zones.

Key Responsibilities
Handle inbound sales calls from prospective customers, recommending, selling, and cross-selling internet, cable TV, home phone, wireless, and other telecom services. Understand customer requirements and match them with the most appropriate plans. Clearly communicate pricing, promotions, features, and installation procedures to customers. Consistently meet daily, weekly, and monthly sales targets. Accurately record customer information in the CRM system while adhering to company compliance and quality assurance standards. Upsell and cross-sell additional products and services when appropriate. Build trust through professional communication and thorough product knowledge. Stay updated on telecom products, offers, and competitor services.

Required Qualifications
Minimum education level of Intermediate, with a Bachelor’s degree preferred. Prior experience in inbound telecom sales or working in a US call center environment is highly desirable. Excellent English communication and interpersonal skills are essential. Strong sales abilities, including negotiation and objection-handling skills, are required. Basic computer proficiency and familiarity with CRM software are necessary. Candidates must be able to work during US time zones. A goal-oriented mindset, positive attitude, and strong work ethic are important for success in this role.

Preferred Qualifications
Experience selling US telecom services and knowledge of major US telecom providers and their products will be advantageous. The ability to manage high call volumes while maintaining quality service is preferred. Strong listening and problem-solving skills will contribute to effective customer interactions.

Compensation & Benefits
This position offers a competitive base salary starting from Rs100,000 per month, complemented by an attractive uncapped sales commission structure. Monthly performance bonuses and incentives are provided to reward outstanding achievement. Paid training and ongoing coaching support professional growth. Opportunities for career advancement are available within a supportive and performance-driven work environment. Paid annual and casual leave are included. The role requires in-person attendance.

This opportunity is ideal for sales professionals passionate about telecom services and customer satisfaction, offering a clear path for growth and attractive earning potential.