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Posted Jun 13, 2019 16 views
PKR. 30,000 - 40,000/Month
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Work with customer service manager to ensure proper customer service is being delivered
- Resolve customer complaints via phone, email, mail or other mediums
Requirements:
- Fluent English communication skills
- Proven customer support experience in any international contact center or campaign
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
Rotating
Department:
Customer Care
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Jul 14, 2019
Posting Date:
Jun 13, 2019
Info Call Solutions
Information Technology · 11-50 employees - Karachi
Software House, Information Technology. We are one of the largest software providers in the UK.
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