Information Technology Executive

Vantage Pvt. Ltd., based in Lahore, Pakistan, is seeking an IT Executive to join our IT Support and Operations team. This role is ideal for someone with practical IT skills, a positive attitude, and the initiative to solve problems, support colleagues, and enhance workplace efficiency. While experience in printing or packaging is not necessary, candidates from any industry background are encouraged to apply. You will work closely with our Assistant Manager IT, gradually taking ownership of daily IT support tasks within a fully Apple Mac-based environment. Additionally, you will assist in maintaining the company website and collaborate with our development team on updates and SEO-related activities.

Key Responsibilities:
- Provide technical support for Apple Mac computers, macOS, office applications, email, printers, and other IT equipment.
- Troubleshoot hardware, software, network, Wi-Fi, and internet connectivity issues.
- Set up new computers, install approved software, and prepare equipment and user access for new employees.
- Manage shared folders, user accounts, access permissions, security updates, and backup verification.
- Perform routine maintenance and maintain accurate records of IT equipment and support activities.
- Coordinate repairs and technical support with external vendors and service providers.
- Handle routine website maintenance, including approved content updates and checks on links, forms, and overall functionality.
- Work with the development team to coordinate website fixes, performance improvements, and SEO-related tasks, ensuring completion.
- Document recurring issues, recommend improvements, and escalate complex problems promptly to management.

Required Qualifications:
- Approximately 3 to 4 years of relevant experience in IT support or operations.
- Practical knowledge of Apple Mac computers, macOS, common office applications, and email configuration.
- Basic understanding of networking fundamentals such as LAN, Wi-Fi, routers, and switches.
- Familiarity with website administration and basic SEO concepts; advanced coding or specialist SEO skills are not required.
- Strong communication skills, patience, and a helpful approach to supporting colleagues.
- Demonstrated reliability, ownership of tasks, and a willingness to learn and grow within the role.

A relevant degree, diploma, or certification is welcomed but not mandatory; practical skills and a positive attitude are highly valued. You will receive hands-on guidance from the Assistant Manager IT, with opportunities to develop your expertise and take on increasing responsibility over time.

Preferred Qualifications and Benefits:
- Opportunity for professional growth through mentorship and expanding responsibilities.
- Exposure to a fully Apple Mac-based IT environment, enhancing specialized technical skills.
- Experience working in a collaborative team setting with a focus on continuous improvement.

If you meet most of the requirements, we encourage you to apply and become part of a dynamic team focused on innovation and support.

(Note: Application instructions and contact details have been omitted as per guidelines.)