This role involves managing, maintaining, and troubleshooting various IT infrastructure components, including networks, hardware, and software. The candidate will provide technical support to resolve issues related to computers, printers, software, and other IT equipment. Responsibilities also include maintaining LAN, Wi-Fi, internet connectivity, routers, switches, and other network devices. The role requires installing, configuring, and updating systems and applications while ensuring the security of IT systems. Additional tasks may be assigned by the company’s CEO as needed.
Key Responsibilities
- Manage, maintain, and troubleshoot networks, hardware, software, and related IT infrastructure.
- Provide technical support to resolve issues involving computers, printers, software, and other IT equipment.
- Maintain LAN, Wi-Fi, internet connectivity, routers, switches, and other network devices.
- Install, configure, and update systems and applications to ensure optimal performance.
- Ensure the security and integrity of IT systems and data.
- Perform any additional tasks assigned by the CEO.
Required Qualifications
- Diploma of Associate Engineering (DAE) in IT or a Bachelor’s degree in IT, Computer Science, or a related field.
- Minimum of 1 year of relevant experience for Bachelor’s degree holders or 3 years for DAE holders in IT support, networking, and hardware/software troubleshooting.
Preferred Qualifications and Benefits
- Candidates with additional expertise in network configuration and troubleshooting will be highly regarded.
- Experience with AI tools, graphic design, visual content creation, IT systems maintenance, and technical support is a plus.
This position offers an opportunity to work in a dynamic environment where technical skills and problem-solving abilities are valued. The role requires adaptability and a proactive approach to managing IT resources and supporting company operations.