Posted Nov 10, 2020 1 views
We are looking for enthusiastic Customer Services Executives for our BPO
You will be responsible for handling customer complaints and queries over the phone and maintaining good customer relationships.
An effective candidate must be an excellent communicator and have superior people skills.
Responsibilities:
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
Shift Timing: 08:00 PM to 04:00 AM
Night Shift
Job Details
Inprotel Solutions
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