Instore Manager

Unilever is seeking a dynamic Instore Manager to lead customer and trade operations for designated accounts in Lahore. This role focuses on driving sales growth, ensuring effective distribution, and managing key performance indicators. The Instore Manager acts as a front-line leader, working closely with distributors and customers to execute operational plans, negotiate joint business strategies, and enhance competitive visibility in stores. This position offers an excellent opportunity to gain deep sales expertise while contributing to Unilever’s purposeful growth and digital transformation initiatives.

Key Responsibilities

- Drive business growth by achieving underlying volume and sales targets.
- Enhance competitive visibility within retail stores.
- Coordinate operational plans and executions with distributors and customers.
- Negotiate joint business plans with customers to maximize mutual benefits.
- Analyze financial metrics such as customer profitability and gross margin to inform decisions.
- Lead and develop a team of Field Marketing Managers (FMMs), fostering talent growth.
- Ensure accountability for meeting business Key Performance Indicators (KPIs).
- Conduct post-execution analysis and refine processes using strong analytical skills.

Required Qualifications

- Bachelor’s degree from a recognized institution.
- 1 to 4 years of relevant sales experience, preferably within the FMCG industry.

Skills and Competencies

- Strong business and financial acumen with the ability to interpret and act on financial data.
- Excellent communication and negotiation skills to effectively engage with customers and internal teams.
- Proficiency in Microsoft Office and Power BI for reporting and data analysis.
- Willingness to be active in the field, spending significant time in the market.
- Strategic thinking combined with strong execution capabilities.
- Up-to-date knowledge of competitive market insights.
- Demonstrates accountability, responsibility, and a strong bias for action in an empowered role.

Leadership Attributes

- Inclusive leadership style that motivates and inspires teams to perform with passion and collaboration.
- Ability to balance challenge with support and coaching, fostering an engaging and inclusive work environment.
- Emotional intelligence to understand broader business contexts and motivate others to achieve results.

Unilever’s Standards of Leadership

- Care Deeply
- Focus on What Counts
- Deliver with Excellence
- Stay Three Steps Ahead

Unilever is committed to equity, inclusion, and diversity, recognizing that a diverse workforce drives better business outcomes and creates a positive impact for employees, consumers, and communities. The company encourages candidates to bring their whole selves to work and supports all individuals throughout the recruitment process, including providing accommodations as needed.

This full-time position reports to the Area Key Account Manager (AKAM) and is based in Lahore, offering a unique opportunity to grow within a global organization dedicated to sustainable living and purposeful business practices.