Unilever is seeking a dynamic Instore Manager based in Lahore to lead customer and trade operations for designated accounts. This role focuses on driving sales growth, ensuring effective distribution, and achieving key performance indicators. As a front-line leader, you will play a crucial part in supporting Unilever’s purposeful growth and digital transformation agenda by developing a deep understanding of sales processes and customer engagement. Reporting to the Senior AKAM, this full-time position offers the opportunity to work within a collaborative and inclusive environment that values innovation and personal development.
Key Responsibilities
Drive business growth by achieving underlying volume and sales targets. Enhance competitive visibility within stores to strengthen brand presence. Coordinate operational plans and execution with distributors and customers to ensure smooth trade processes. Lead negotiations with customers for joint business planning, focusing on mutually beneficial outcomes. Utilize financial acumen to analyze customer profitability and gross margin. Manage and develop an extended team of Field Marketing Managers (FMMs), fostering talent growth and team performance. Uphold accountability for business key performance indicators and continuously refine processes through post-execution analysis supported by strong analytical skills.
Required Qualifications
Bachelor’s degree from a recognized institution. Between 1 to 4 years of relevant sales experience, preferably within the Fast-Moving Consumer Goods (FMCG) industry.
Skills and Competencies
Strong business and financial acumen to drive profitable growth. Excellent communication and negotiation skills to build effective partnerships. Proficiency in Microsoft Office and Power BI for data analysis and reporting. Willingness to be active in the field, spending significant time in the market to understand customer and consumer needs. Strategic thinking combined with strong execution capabilities. Up-to-date knowledge of competitive market insights. Demonstrated accountability, responsibility, and a strong bias for action in an empowered role.
Leadership Attributes
An inclusive leader who motivates teams with passion and fosters a culture of learning and quick achievement. Balances challenge with support and coaching, understanding the broader business context. Emotionally intelligent, capable of inspiring others to deliver results while maintaining an engaging and inclusive work environment.
Critical Standards of Leadership
Personal Mastery: Maintains high personal standards, embraces feedback, and demonstrates empathy.
Passion for High Performance: Drives focus and intensity to achieve results swiftly, taking full ownership.
Talent Catalyst: Coaches and empowers individuals and teams to reach their potential in an inclusive setting.
Purpose & Service: Leads with humility, serving others within and outside the organization.
Consumer Love: Invests time to deeply understand consumer needs and behaviors.
Business Acumen: Builds sustainable growth by engaging partners across the system for meaningful change.
Unilever is committed to equity, inclusion, and diversity as key drivers of business success and societal impact. The company encourages candidates to bring their whole selves to work and supports accessibility needs throughout the recruitment process. This role offers a unique chance to contribute to a global brand that touches billions of lives while growing your career in a flexible and supportive environment.