Insurance & Billing Coordinator

Candidates must reside in Lahore or Islamabad to be considered for this opportunity. EDGE connects top global talent with leading US healthcare practices and is currently seeking a dedicated and articulate Insurance & Billing Coordinator to join the administrative team of a growing pediatric practice. This role supports a busy office serving 50–55 patients daily, focusing on managing accounts receivable, Medicaid check postings, claim denial resolution, and prior authorizations. The coordinator will work closely with the Office Manager and clinical staff in an out-of-network environment, providing warm and professional support to patient families.

Key Responsibilities
- Process complex weekly Medicaid check postings into patient charts, track secondary claims, and resolve Medicaid denials, especially for hospital and IV sedation procedures.
- Manage high-priority insurance pre-authorizations for hospital and IV sedation cases to avoid coverage delays.
- Post daily EFT payments, send secondary claims, maintain patient payment tables, issue paper and digital statements, and actively reduce backlog accounts receivable reports over 90 days.
- Use Dental Intel to identify outstanding patient balances and secure collections or payment plans before appointments.
- Compile and submit daily end-of-day reports detailing deposits, postings, and collections.
- Retrieve voicemails, follow up on missed appointments, manage cancellations, perform insurance verifications, and assist parents with out-of-network coverage inquiries.
- Contact families without care, collect intake information, and ensure complete administrative preparation using Dentrix.

Required Qualifications
- Residency in Islamabad or Lahore, Pakistan.
- Fluent English communication skills, both verbal and written.
- Flexibility to work across various US time zones according to practice needs.
- Proven experience with US dental billing, Medicaid check posting, handling out-of-network patient portions, and managing prior authorizations.
- Highly organized, detail-oriented, trustworthy, and capable of working independently without constant supervision.

Preferred Qualifications
- Practical experience using Dentrix (G7/Server) and Dental Intel software is strongly preferred.

Our Hiring Process
Applicants will undergo a thorough review of their application and resume. Successful candidates will be invited to an interview with an EDGE representative to discuss their fit for the role. Following this, candidates will complete an onboarding and training phase before participating in client interviews tailored to specific practice needs. Upon final selection, candidates join the EDGE Global Talent Community, contributing to healthcare practices in the US.

EDGE is committed to breaking down geographic barriers to employment by creating a global hiring network that connects exceptional talent worldwide with North American businesses. The EDGE Talent Network offers professionals a platform to unlock their potential, showcase their skills, and earn competitive wages.

Equal Opportunity Employer Statement
EDGE is proud to be an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status.