Posted Jul 02, 2026 12 views
HK Technologies is looking for a Female Intake Coordinator to join its U.S. healthcare operations team. This role is suited for individuals with strong English communication skills, confidence in professional interactions, and the ability to accurately gather and document patient information. As the initial point of contact for patients and clients, the Intake Coordinator plays a vital role in ensuring precise data collection while delivering a high standard of customer service. The position requires working onsite during the permanent USA night shift.
Key Responsibilities
- Handle inbound and outbound calls professionally and courteously.
- Collect, verify, and document patient information with accuracy.
- Schedule appointments and coordinate effectively with internal teams to ensure smooth operations.
- Maintain detailed and accurate records within internal systems.
- Follow established intake procedures and documentation standards consistently.
- Communicate confidently and clearly with U.S.-based patients and healthcare providers.
- Maintain confidentiality and demonstrate professionalism at all times.
Required Qualifications
- Female candidates only.
- Exceptional spoken and written English communication skills are essential.
- Neutral English accent with strong listening and comprehension abilities.
- Excellent interpersonal skills and a customer-focused approach.
- Proficient in computer use, including Microsoft Office applications, especially Excel.
- Ability to multitask efficiently in a fast-paced environment.
- Willingness and availability to work the permanent onsite USA night shift from 7:00 PM to 4:00 AM.
Preferred Qualifications and Benefits
- A bachelor’s degree is preferred but not mandatory.
- Competitive salary range of PKR 80,000 – 100,000, inclusive of KPI-based incentives.
- Opportunities for career advancement within a professional and supportive work environment.
- Access to ongoing training and development programs to enhance skills.
- Performance-based rewards designed to recognize and motivate excellence.
This is a permanent onsite role requiring candidates to be physically present and committed to the specified night shift schedule. Applicants will be asked to self-assess their English speaking skills, share previous experience in customer service, call center, or intake roles, and confirm their availability for night shift work.
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Job Details
HK Technologies
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