Chat Support Agent

Integrity Technologies (Pvt) Ltd Verified

Karachi , Pakistan

Posted Dec 31, 2020 224 views Report Job

PKR. 20,000 - 30,000/Month

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Job Description

Integrity Technologies (Pvt) Ltd is looking for Chat Support Agents to work on various client projects. The ideal candidate would have 1 to 2 years’ of experience.

Skills:

•  Agents will handle customer chats and emails to assist customers.

• Agents will answer, manage, and document customer contacts to initiate, verify, change, or cancel orders, and other general inquiries regarding the product.

• Following contact channels will be used by the agents: emails and chats.

•  Represent the company brand and spirit by demonstrating empathy for the customer, empowering, and partnering with the customer, and personalizing the experience.

•  Demonstrate a customer obsessed attitude and do whatever is needed to ensure total customer resolution.

Benefits:

• Health Insurance (IPD and OPD)

• Life Insurance

• Opportunity to work with world-class digital strategists based in USA

• Performance Bonuses

• Annual, Casual and Sick Leaves

• Market competitive salary

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
1 Year - 3 Years
Apply Before:
Jan 31, 2021
Posting Date:
Dec 31, 2020
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Integrity Technologies (Pvt) Ltd

Information Technology · 11-50 employees - Karachi

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