Integrity Technologies (Pvt) Ltd is looking for Chat Support Agents to work on various client projects. The ideal candidate would have 1 to 2 years’ of experience.
• Agents will handle customer chats and emails to assist customers.
• Agents will answer, manage, and document customer contacts to initiate, verify, change, or cancel orders, and other general inquiries regarding the product.
• Following contact channels will be used by the agents: emails and chats.
• Represent the company brand and spirit by demonstrating empathy for the customer, empowering, and partnering with the customer, and personalizing the experience.
• Demonstrate a customer obsessed attitude and do whatever is needed to ensure total customer resolution.
• Health Insurance (IPD and OPD)
• Life Insurance
• Opportunity to work with world-class digital strategists based in USA
• Performance Bonuses
• Annual, Casual and Sick Leaves
• Market competitive salary
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