Posted Jun 11, 2021 7 views
- IntelliasPro is a leading US based outsourcing company and committed to providing our employees with an enriching and rewarding environment.
- We are hiring excellent resources who can perform Customer Services for our English, Spanish and Russian based clients with full confidence.
- Candidates will be required to provide support Via following mediums.
- Voice Support
- Chat Support
- Email Support
Responsibilities
- A professional approach in answering Calls/Chats/Emails and provide information about products and services, taking input of issues and their redressal thereof.
- Ensure all quality perimeters are met on every phone call/chat and email.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal.
- Attend all required training sessions and keep up to date on all products and services knowledge.
Requirements
- Exellent English, Russian or Spanish communication (verbal/written) and analytical skills.
- Good grip on MS Office tools such as Excel, Word, and PowerPoint.
- Team player with multi-tasking abilities.
- Ability to identify opportunities and solutions for process improvement.
- A positive mind set.
Qualification
- Matric/O-A Level /Intermediate or Above.
Key Benefits:
- On Job Training
- Medical
- Provident Fund
- Paid vacation days Sick and Casual Leaves
Skills
Job Details
Deline Media Pakistan Pvt Ltd
Deline Media is among the top technology and software development companies, providing EMR & EHR systems to meet the unique needs of healthcare providers. We also offer BPO services to healthcare organizations, which formerly operated under Intelliaspro and are now a distinct part of Deline Media.
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