Pricing & Customer Service Executive

Interloop Holdings

Multiple Cities, Pakistan

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Posted 2 days ago 16 views Report Job

Momentum Logistics is looking for a dynamic and motivated professional with a Bachelor’s degree in BBA, MBA, Supply Chain Management, or Sales & Marketing (preferred). The ideal candidate should have 2–4 years of relevant experience in freight forwarding, with hands-on exposure to both Air and Sea Freight operations. The executive is responsible for maintaining and updating freight rate sheets and pricing databases to reflect the latest market rates, surcharges, and updates from carriers. By calculating shipment parameters such as CBM, chargeable weight, and freight costs, the role ensures that quotations comply with industry terms including EXW, FCA, FOB, CIF, DAP, and DDP. Maintaining profitability margins through skilled negotiation with external partners and prompt follow-ups on quotations is essential. This position requires precise attention to pricing accuracy, responsiveness, and collaboration with internal teams to convert inquiries into successful bookings.

Responsibilities

Obtain and negotiate competitive freight rates from overseas agents, shipping lines, airlines, and transporters to secure advantageous pricing agreements.
Prepare accurate and detailed freight quotations for air and sea shipments, covering Full Container Load (FCL) and Less than Container Load (LCL) options.
Calculate shipment volume (CBM), chargeable weight, applicable freight costs, and local charges to ensure comprehensive pricing.
Develop pricing models based on various international commercial terms (Incoterms) such as EXW, FCA, FOB, CIF, DAP, and DDP to meet client requirements.
Maintain and regularly update freight rate sheets and pricing databases with current market information and carrier surcharges to support quick and reliable quotations.
Coordinate closely with Sales and Operations teams to provide timely and accurate quotations, ensuring alignment with customer demands and operational capabilities.
Monitor ongoing changes in market freight rates, surcharges, and carrier policies to anticipate pricing adjustments and maintain competitiveness.
Negotiate buying rates with carriers and service providers to optimize cost efficiency while ensuring healthy profit margins for the company.
Follow up proactively on sent quotations to assist the sales team in converting inquiries into confirmed bookings, enhancing business growth.
Ensure the precision of pricing, speedy response to customer requests, and profitability in all pricing-related activities.
Communicate regularly with clients and internal departments to clarify pricing details, resolve queries, and provide excellent customer service.
Document and report pricing trends and key performance indicators to support management decisions and continuous improvement.
Apply best practices in record keeping and documentation to safeguard the integrity and accessibility of pricing data.

Skills

Communication Google Sheets MS Office Freight rate negotiation Incoterms Knowledge Customer Service Pricing Strategy Market Analysis Data Management

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Karachi, Lahore, Pakistan

Gender:

No Preference

Minimum Experience:

2 Years

Apply Before:

Sep 14, 2026

Posting Date:

Sep 09, 2026

Interloop Holdings

· 101-200 employees - Karachi, Lahore

Interloop Holdings (Pvt.) Limited is an investment holding company having diversified businesses including Dairies, Dairy Products, Packaging, Logistics and Health Services. The principle business activity of the Company is to invest, acquire, sell and hold stocks, shares, securities and any other form of investment of its subsidiaries.