International Client Support Executive

TGT Nexus is looking for customer-focused professionals to join our international support team based in Karachi. This full-time role requires working night shifts aligned with US timings. The ideal candidate will be confident in communication, attentive to customer needs, and capable of delivering timely and effective solutions to ensure a positive customer experience. This position is on-site and offers a monthly salary ranging from Rs60,000 to Rs80,000.

Key Responsibilities
- Manage customer communications with professionalism and courtesy.
- Understand customer concerns and provide appropriate solutions.
- Maintain accurate records and adhere to established support procedures.
- Collaborate with relevant teams to resolve customer issues efficiently.
- Ensure a consistent and positive experience for all customers.

Required Qualifications
- Excellent English communication skills, both verbal and written.
- Strong interpersonal and organizational abilities.
- A proactive approach to customer service and problem-solving.
- Ability to work night shifts according to US time zones.

Preferred Qualifications and Benefits
- Experience in international customer support is considered an advantage.
- Opportunity to work in a dynamic, customer-oriented environment.
- Competitive salary package within the specified range.
- In-person work setting fostering team collaboration and professional growth.

This role is ideal for candidates who thrive in a fast-paced support environment and are committed to delivering exceptional service to an international clientele.