MIS Officer

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

IRC has been working in Pakistan for over 30 years, and manages and delivers large, complex programs to meet the needs in health, education, protection, environmental health, and livelihoods for displaced, poor, and disaster-affected communities. IRC works in partnership with local government and non-governmental organizations and currently works in the Khyber Pakhtunkhwa, Baluchistan, and Sindh provinces.

Job Overview/Summary:

Under the supervision and guidance of Manager MIS, the MIS Officer will be responsible for the day-to-day management of the program information, development of data entry forms, development of database and create infographics against M&E log frame indicators and according to the requirement of program components also coordinate and facilitate the MIS team of the partner organization.

The position will work with all relevant stakeholders of the respective program to ensure an effective, efficient and functional MIS is in place, and overall data management and analysis of the program.

Major Responsibilities:

Management and supervision

• Provide analyzed data relevant to decision-making responsibilities.

• Inform the managers about the areas of improvement to ensure quality implementation.

• Provide information for managers to monitor progress towards achieving the project goals/objectives and targets.

• To support planning and implementation teams with primary and secondary information, trends, and projections.

Data Analysis / Development:

• Develop process improvements for increased efficiency and cost-effectiveness.

• Ensure regular flow of monitoring and implementation of data from the field to country MEAL, analyzed and interpreted to help program management in making informed decisions.

Management / Supervision:

• Contributing to improving the efficiency of day-to-day operations by providing relevant and reliable information.

• Support planning, decision making, supervision and management.

• Ensures programs use the vital MIS and tools, to inform and improve each individual program, as well as feed into the broader country-level M&E system.

Coordination:

• Coordinate with project leads, create requirement analysis and develop requirement analysis plan.

• Keep close coordination with partner MIS team to ensure efficient and effective utilization of information.

• Conduct training on MIS team taking partner MIS team in the loop.

• Recommend and implement new technology solutions to improve productivity.

Key Working Relationships:

• Position Reports to: Manager MIS

• Position directly supervises: None.

• Indirect Reporting: MEAL Coordinator/ Sr. MEAL Manager /Program Leads/Head of Office

• Other Internal and/or external contacts:

• Internal: Program and Program Support

• External: Local Partners, IRC vendors, Program beneficiaries

Job Requirements:

A. Education

• Masters or Bachelors in Computer Sciences, Software Engineering, Information Technology, Statistics or in any other relevant field.

B. Work experience

• 3-4 years of experience in data analysis, database development, specifically in the NGO sector experience is a plus. Proficient solid understanding and development expertise of MIS in dot net technologies, and SQL Server with a working knowledge of data collection tools like KOBO and visualization tools like Power BI.

C. Demonstrated Skills and Competencies:

• Strong analytic skills and high-level understanding of statistical data (e.g., statistical analysis, social science research, programme evaluation), ability to recognise, interpret and synthesize patterns in data.

• Ability to and experience of managing large data with limited oversight.

• Willingness to work under pressure and stressful situations without minimal direction and without compromising on deadlines or quality.

• Strongly resilient to unfavourable situations

• Working knowledge of statistical analysis tools and software such as NVIVIO,STATA highly desirable

• Excellent computer skills and competency in Word, Excel and PowerPoint.

D. Language Skills:

• Good written and spoken English and Urdu skills; regional language skills will be a plus.

The IRC Core Values and Commitments.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.

IRC is committed to ensuring that IRC staff is suitable to work with children and have the knowledge s/he needs to uphold and abide by the IRC’s Child Safeguarding Policy.

Level of interaction with children: Frequent direct contact with children

IRC ensures that its staff must actively practice the roles and responsibilities related to client responsiveness, accountability to people in affected communities and must have competencies to solicits and listens to feedback and other’s perspectives, responds to feedback with maturity and sensitivity and takes appropriate decisions and makes changes to behavior or actions in response to feedback.

IRC recognizes that gender equality is fundamental to the achievement of our organizational mission. As such, IRC is committed to the promotion of gender equality in all aspects of our operations and programs. Our organizational policies, procedures and actions demonstrate this commitment.

Women candidates and persons with disability are highly encouraged to apply.