We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will manage both inbound and outbound calls, ensuring excellent customer service while supporting sales and operational functions. This position offers a chance to work in a fast-paced, professional environment where customer satisfaction and teamwork are highly valued.
Key Responsibilities:
- Handle inbound and outbound customer calls with professionalism and courtesy
- Respond promptly to customer inquiries and resolve issues efficiently
- Provide accurate and clear information about products or services
- Maintain detailed and accurate records of all customer interactions
- Follow company policies, procedures, and quality standards consistently
Required Qualifications:
- Minimum education level of Intermediate, O-Level, A-Level, or equivalent
- Strong verbal and written English communication skills
- Basic computer literacy with the ability to use relevant software applications
- Fresh candidates are welcome to apply
Preferred Qualifications and Benefits:
- Previous experience in call center or sales roles is advantageous
- Competitive monthly salary ranging from Rs50,000 to Rs90,000
- Supportive and professional work environment that encourages teamwork and personal growth
- Opportunities for career advancement within the organization
This is a full-time, on-site position with shift hours from 6:00 PM to 4:00 AM. The office is located on the 2nd Floor, Shafi Court, Club Road, Merewether Road, near Avari Towers, Civil Lines, Karachi. Interested candidates are encouraged to apply through the Indeed platform by submitting an updated CV.