We are looking for a ViciDial Adminstrator to configure and setup ViciDial services for clinets and provide Voip Support.

  • Work with the business to build dialer services and provide dialer coverage.
  • Administer daily operations of the system, which include, but are not limited to: monitoring and analysing inbound queues as well as outbound campaigns.
  • Generate and distribute dialler reports.
  • Troubleshoot technical issues and serve as technical liaison between the IT department and Sales.
  • Maintain daily checklists to ensure all processes are completed effectively and efficiently.
  • System maintenance and troubleshooting.
  • Set up new campaigns as required by the business.
  • Maintain up to date Skills Based Routing Rules.
  • Provide VOIP Support

Job Role Details:

- Office & Admin (Virtual Assistance)

- Admin Assistance

- Data Entry

- Quality Assurance

- Very good English Skills

- Telemarketing

- Managing Servers

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
May 16, 2020
Posting Date:
May 08, 2020

Interom Employment Services

Recruitment / Employment Firms · 1-10 employees - Lahore

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