Interview Coordinator

We are seeking an Interview Coordinator to join our fully remote team. In this role, you will begin each day by matching assigned candidate lists with recruiter calendars to schedule interviews efficiently. Your primary responsibility is to contact candidates, confirm their interest, and arrange interviews based on their availability, ensuring no scheduling conflicts occur. You will also provide candidates with clear information about the interview process and next steps. Throughout the day, you will update booking notes, send reminders, and collaborate with a recruiting team lead to resolve any calendar changes or candidate inquiries. This position offers a monthly base salary with additional bonus opportunities.

Key Responsibilities

- Review assigned candidate lists in an applicant tracking system such as Lever and compare them with recruiter calendars.
- Contact candidates using a business phone system or dialer like Dialpad, introducing yourself clearly and explaining the purpose of the call.
- Ask concise questions regarding candidate interest and availability, documenting responses clearly for recruiters.
- Present available interview slots using scheduling tools such as Calendly and book interviews without causing calendar clashes.
- Confirm interview details with candidates before ending calls, including date, time, joining instructions, and next steps using approved information.
- Send timely interview reminders that correspond with calendar entries, ensuring candidates understand which interview the reminder refers to and what to expect next.
- Follow up with candidates after missed interviews or requested changes to reschedule, update bookings, and notify recruiters.
- Record all calls and bookings accurately, maintaining factual, private notes that clearly indicate the current interview stage and next actions.
- Monitor candidate entries for duplicates, withdrawals, and incorrect contact details to keep calendars organized and reliable for recruiters.
- Share daily booking updates and interview counts with recruiters, escalating any questions beyond your scope to the recruiting team lead.
- Maintain quality standards by ensuring accurate bookings, polite communication, complete notes, and prompt follow-up, correcting errors and informing recruiters as needed.

Required Qualifications

- Professional spoken and written English skills, as communication is primarily with candidates and teams based in the United States.
- Access to a computer, mobile phone, stable internet connection, and reliable electricity to support remote work.
- No prior recruiting experience required; however, experience in phone support, customer service, scheduling, or administrative roles is preferred.
- A calm, friendly phone demeanor with confidence in explaining interview procedures clearly, including repeating information when necessary.
- Willingness to learn applicant tracking, phone, and calendar tools through guided training and practice.
- Strong attention to detail when verifying dates, times, candidate names, and interview notes before sharing updates.
- Ability to listen carefully, ask brief clarifying questions, and document answers in a way that is easily understood by team members.
- Respect for candidate privacy and commitment to maintaining confidentiality within approved systems.
- Basic understanding of interview scheduling processes, reminders, calendar adjustments, and the distinction between booked and missed interviews.

Preferred Qualifications and Benefits

- This is a fully remote position, allowing you to work from home while supporting candidates through organized phone communication.
- Structured onboarding and comprehensive training on applicant tracking, phone, and calendar tools, including hands-on scheduling practice.
- Regular check-ins with a team lead to address questions, receive feedback, and enhance your daily performance.
- Opportunities for growth within the team as you gain confidence and expertise in candidate communication and interview coordination.
- Bonus opportunities in addition to the monthly base salary.

This role offers a dynamic environment for individuals who enjoy detailed coordination and clear communication, contributing directly to a smooth interview experience for candidates and recruiters alike.