• Handling customer queries regarding hotel/tour bookings over call
  • Resolve customer complaints/queries via phone, email, mail or social media
  • Manage large amounts of incoming calls from customers on a helpline
  • Provide accurate, valid, and complete destination information by using the right methods/tools
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Manage CRM
  • Handling B2B calls
  • Responding to social media queries
  •  Coordinating with marketing on lead generation.
  • Develop and maintain positive business and customer relationships

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
1 Year - 3 Years
Apply Before:
Apr 28, 2024
Posting Date:
Mar 27, 2024

iQualify UK

Education/Training · 11-50 employees - Multan

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