Ebay store Executive

iShine Webhouse is seeking a motivated and experienced eBay Store Executive to oversee and expand the companys eBay marketplace presence. This role requires strong expertise in managing eBay seller accounts, with a focus on product research, listing optimization, order management, and exceptional customer service. The ideal candidate must efficiently handle daily operations while ensuring compliance with eBay policies and maintaining excellent account health. This position involves managing a team of five individuals, necessitating leadership abilities to coordinate tasks and achieve sales targets while fostering a collaborative work environment. The eBay Store Executive will be responsible for discovering trending and profitable products through thorough market research and product hunting. The candidate will create SEO-optimized product listings, maintain inventory control, process orders accurately, and resolve customer inquiries professionally. Additionally, the role demands monitoring key performance metrics to drive revenue growth, managing supplier relations, and preparing regular sales and performance reports. Strong communication skills and proficiency in Microsoft Excel and Google Sheets are essential, along with the ability to manage multiple tasks independently in a fast-paced e-commerce setting.
Responsibilities

Manage day-to-day operations of multiple eBay seller accounts and lead a team of five members to achieve operational goals.
Conduct product hunting and comprehensive market research to discover profitable and trending items suited for the eBay marketplace.
Analyze product demand, competitor activity, pricing strategies, fees, costs, and potential profit margins to optimize sales opportunities.
Create, upload, and continuously optimize eBay product listings by writing clear, SEO-friendly titles and descriptions to enhance visibility and attract buyers.
Oversee product pricing, inventory control, and stock availability to ensure accurate representation and timely fulfillment of orders.
Process customer orders efficiently, coordinate with suppliers and the fulfillment team to guarantee prompt delivery, and upload tracking information to maintain transparency.
Address customer inquiries, resolve issues related to returns, refunds, cancellations, and disputes in a professional and timely manner to uphold customer satisfaction.
Monitor and maintain eBay account health by tracking seller performance, managing cases, minimizing defects, and reducing late shipment rates in compliance with marketplace policies.
Ensure strict adherence to eBays rules and guidelines, keeping updated with policy changes, marketplace trends, and new platform features.
Track sales performance metrics regularly, identifying opportunities for revenue growth and enhancing overall profitability through data-driven strategies.
Prepare and present daily and weekly sales and performance reports to stakeholders, highlighting progress, challenges, and actionable insights.
Train, motivate, and supervise the eBay operations team, delegating responsibilities effectively to maximize productivity and support team members professional growth.
Collaborate with cross-functional teams, including suppliers and fulfillment partners, to streamline operational workflows and improve customer service standards.

Skills

eBay Listing Management Inventory Control Customer Service Order Processing Order Management System (OMS) Product Research Listing Optimization Account Health Monitoring Team Management SEO Writing Supplier Coordination sales performance analysis Microsoft Excel Google Sheets

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

Male

Minimum Experience:

1 Year

Apply Before:

Oct 03, 2026

Posting Date:

Sep 02, 2026

iShine Webhouse

· 11-50 employees - Lahore

iShine Webhouse is a multi-service company providing professional Call Center Solutions, Online Marketplace (eBay, Amazon, Ecommerce), and CCTV Security Services. We are committed to delivering reliable, efficient, and high-quality services to clients across various industries. With a team of trained support agents, E-commerce specialists, technical security experts, we help businesses streamline operations, enhance customer experience, and improve digital security. Our goal is to deliver performance-driven services that build long-term trust and measurable growth.