This role is based in Paragon City, Barki Road, Lahore, and involves providing IT support alongside administrative responsibilities with a view toward career growth. The position requires hands-on troubleshooting of network issues, laptops, and desktop machines across both Windows and iOS platforms. The successful candidate will ensure that all IT infrastructure and office equipment are functioning optimally while managing related documentation and records. This role also involves overseeing administrative staff and coordinating daily office operations to maintain quality and efficiency.
Key Responsibilities
- Troubleshoot and resolve issues related to networks, laptops, and desktop machines on Windows and iOS platforms.
- Ensure the smooth operation of IT infrastructure, including all machines and devices.
- Prepare and manage reports, manuals, correspondence, and other necessary documentation.
- Maintain accurate records of inventory and purchases using active dashboards.
- Identify equipment and IT needs, obtain budget approvals, and coordinate purchases or repairs for both IT and non-IT office equipment.
- Supervise daily tasks of administrative and support staff to ensure adherence to quality standards and proper procedures.
- Conduct employee orientations and schedule training sessions as required.
- Interpret and explain work procedures and company policies to staff members.
- Implement departmental policies, procedures, and quality or service standards.
- Coordinate work schedules and assign duties effectively.
Required Qualifications
- Basic experience in desktop and network support.
- Familiarity with Windows and Apple operating systems.
- Knowledge of iOS and Android device operating systems for troubleshooting purposes.
- Experience liaising with vendors for various types of purchases.
- Proficiency in MS Office applications, with a strong emphasis on MS Excel.
Preferred Qualifications and Benefits
- The position offers a starting salary from Rs. 25,000 per month.
- The work location is in-person at Paragon City, Barki Road, Lahore.
- Candidates must be able to commute to the specified location.
This opportunity is ideal for individuals seeking to develop their IT and administrative skills in a dynamic office environment. The role combines technical support with administrative leadership, providing a pathway toward greater responsibilities within the organization.