IT & Admin Officer

We are seeking a responsible and organized IT & Admin Officer to oversee daily administrative operations and provide essential IT support to ensure the smooth running of our office. The ideal candidate will possess practical technical knowledge, strong organizational abilities, and the capacity to efficiently manage both IT and administrative tasks. This full-time, on-site role is based in Gulshan-e-Iqbal, Karachi, with working hours from 6:00 PM to 3:00 AM, Monday through Friday.

Key Responsibilities

IT Support & Management:
Provide basic technical assistance to employees for hardware, software, and connectivity issues. Install, configure, and maintain computers, printers, operating systems, and office software. Troubleshoot internet, Wi-Fi, LAN, and other network-related problems. Maintain IT equipment, accessories, and inventory records. Manage user accounts, email configurations, and access permissions as authorized. Coordinate with external IT vendors for advanced technical support. Ensure regular data backups and adhere to basic cybersecurity practices. Monitor and maintain office IT equipment to minimize downtime.

Administrative Operations:
Manage daily office operations to ensure a smooth workplace environment. Maintain office supplies, stationery, and administrative inventory. Coordinate with vendors, service providers, and maintenance personnel. Keep records of office assets, equipment issuance, and maintenance activities. Assist with office arrangements, repairs, and general facility management. Handle documentation, filing, data entry, and record keeping. Support management by preparing administrative reports and performing other assigned tasks.

Attendance & Coordination:
Assist in monitoring employee attendance and report discrepancies to HR. Coordinate with HR and management regarding office facilities and operational needs. Ensure meeting rooms and shared office equipment are prepared and functional. Report IT issues, equipment damage, and administrative concerns to management promptly. Maintain confidentiality of company information and employee records at all times.

Required Qualifications

A bachelor’s degree or diploma in IT, Computer Science, Information Technology, Business Administration, or a related field is required. Candidates should have 1 to 3 years of relevant experience in IT support and office administration. Basic knowledge of computer hardware, software installation, networking, and troubleshooting is essential. Proficiency in Microsoft Office, Google Workspace, and basic documentation skills is expected. Strong organizational, communication, and problem-solving skills are necessary, along with the ability to manage multiple tasks and work independently.

Preferred Qualifications and Benefits

Experience working in a software house or IT company is highly desirable. Familiarity with Windows operating systems, LAN/Wi-Fi troubleshooting, printer maintenance, and computer upkeep is preferred. Knowledge of IT asset management and inventory tracking will be advantageous. A basic understanding of cybersecurity, data backups, and access control is beneficial. Experience coordinating with vendors and managing office facilities is a plus.

We offer a professional and collaborative work environment with opportunities to develop both IT and administrative skills. The role provides exposure to technology-driven business operations and a competitive salary commensurate with experience and skills. This position requires physical presence at the office location in Gulshan-e-Iqbal, Karachi.