IT Administrator

The IT Administrator will oversee and secure the company’s cloud-based IT infrastructure, focusing on Microsoft 365, Intune, Entra ID, and Atlassian Cloud platforms. This role involves managing endpoint devices, administering identity and access controls, ensuring security compliance, optimizing SaaS license usage, and maintaining thorough technical documentation. The goal is to support secure, efficient, and reliable IT operations across the organization.

Key Responsibilities

Microsoft 365 & Endpoint Management: Configure and maintain device security, compliance policies, software deployments, and application packaging using Microsoft Intune. Ensure endpoints are properly managed to meet organizational security standards.

Identity & Access Management: Administer user accounts, permissions, multi-factor authentication (MFA), and Conditional Access policies within Microsoft 365 and Entra ID. Maintain secure and efficient access controls aligned with company policies.

Atlassian Administration: Manage Jira Cloud environments, including user provisioning, permission settings, service projects, and workflow configurations. Support the smooth operation of Atlassian tools used across teams.

Security & Compliance: Monitor and address security vulnerabilities, enforce Data Loss Prevention (DLP) policies, and uphold company-wide security standards. Proactively manage risks to protect company data and systems.

License & Cost Optimization: Oversee software license management, renewals, and SaaS expenditure across Microsoft 365, Jira, and other cloud platforms. Identify opportunities to optimize costs while maintaining necessary service levels.

Documentation & Support: Develop and maintain technical documentation, standard operating procedures (SOPs), and knowledge base articles. Facilitate knowledge transfer and provide clear guidance to support teams and end users.

Required Qualifications

- Minimum of 5 years’ experience in system administration, with a strong preference for candidates experienced in cloud-only environments.
- Proven expertise in Microsoft 365 administration, including Microsoft Intune, Entra ID, and Exchange.
- Hands-on experience managing Atlassian Cloud, particularly Jira Service Management projects and workflows.
- Relevant Microsoft Cloud certifications are preferred or required, depending on the role.
- Excellent verbal and written communication skills in English, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders across global teams.

This position offers the opportunity to work with cutting-edge cloud technologies in a dynamic environment, contributing directly to the company’s IT security and operational efficiency. Candidates with a proactive approach to IT administration and a strong commitment to best practices will thrive in this role.