IT and Digital Skills Trainer

This role involves delivering practical, competency-based online training focused on computer literacy, digital tools, content creation, digital marketing, e-commerce, freelancing, financial literacy, product research, and AI-assisted productivity. The training will follow an approved curriculum and aim to equip participants with hands-on skills through interactive sessions and assessments.

Key Responsibilities

Deliver assigned digital skills modules using the Learning Management System (LMS). Conduct practical sessions covering general computer skills, digital platforms, and relevant software applications. Train participants in content creation techniques, including photography, video production, and the use of tools such as Canva and other approved platforms. Demonstrate strategies for social media marketing, audience engagement, customer acquisition, and digital monetization.

Provide practical guidance on e-commerce platforms and online marketplaces such as Shopify, Daraz, OLX, and Facebook Marketplace. Support trainees in creating freelancing profiles and positioning themselves professionally on relevant platforms. Teach digital financial literacy, including managing digital accounts, receiving payments, and transferring funds securely.

Facilitate product research, identification, development, and AI-assisted tasks, including prompt generation. Design and implement practical assignments, quizzes, demonstrations, and assessments to measure learning outcomes effectively. Integrate real-world examples, case studies, and hands-on activities into online training sessions to enhance understanding.

Respond promptly to trainee queries and provide constructive feedback through approved communication channels. Maintain accurate training records, including attendance, assessment results, and progress reports. Collaborate with the Training Coordinator, fellow trainers, and mentors to ensure a seamless learning experience. Adapt teaching methods based on trainee performance and feedback to maximize engagement and comprehension.

Required Qualifications

A Bachelor’s or Master’s degree in IT, Computer Science, Digital Marketing, Business, Media Studies, E-commerce, or a related field relevant to the assigned training module. A minimum of two years’ experience in training or teaching digital skills is essential. Demonstrable practical knowledge of the digital skills modules assigned for training. Experience delivering online training through an LMS is preferred.

Preferred Qualifications and Benefits

Possession of relevant professional certifications and evidence of practical work experience in the digital skills areas will be considered an advantage. Strong technical proficiency in assigned modules, effective online facilitation skills, and the ability to manage assessments and provide feedback are critical for success. The role requires excellent digital communication skills and the ability to support learners with varying levels of digital literacy.

This position offers the opportunity to contribute to impactful digital skills development through innovative, hands-on online training, helping participants enhance their employability and entrepreneurial capabilities in a rapidly evolving digital landscape.