IT Business Analyst, Microsoft 365 Migration & Endpoint

NKU Technologies is looking for a Technical Business Analyst with expertise in Microsoft 365 and endpoint management to support a large-scale enterprise migration and ongoing platform operations. The successful candidate will play a critical role in ensuring migration readiness, validating implementation efforts, and coordinating activities across global IT teams and external service providers. This role requires a blend of hands-on Microsoft 365 administration, technical data analysis, and project coordination to drive a smooth transition and maintain operational excellence.

Key Responsibilities

- Support tenant-to-tenant Microsoft 365 migration activities involving Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Utilize PowerShell and Microsoft Graph APIs to extract and analyze data related to users, sign-ins, licenses, mailboxes, applications, and endpoints.
- Analyze large datasets using advanced Excel techniques, including Power Query, PivotTables, and Power BI when necessary.
- Evaluate dormant accounts, migration scope, readiness, dependencies, and cutover requirements through evidence-based analysis.
- Translate technical requirements into clear implementation specifications and validate deliverables from managed service providers against agreed acceptance criteria.
- Support the rollout of Microsoft Intune, including device enrollment, compliance policies, security baselines, application deployment, update rings, and BitLocker encryption.
- Apply and review identity and security controls such as Multi-Factor Authentication (MFA), least privilege access, external sharing policies, Data Loss Prevention (DLP), sensitivity labels, and retention policies.
- Coordinate multiple workstreams, regional IT teams, and third-party suppliers while maintaining project trackers, managing risks, decisions, dependencies, and action items.
- Provide hands-on configuration and troubleshooting support for Microsoft 365 access, Outlook, Teams, MFA, and post-migration issues as needed.
- Prepare comprehensive technical documentation, user guidance materials, readiness reports, and evidence-based recommendations for stakeholders.

Required Qualifications

- Minimum of 5 years of hands-on experience in Microsoft 365 administration and configuration.
- Solid working knowledge of Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Practical experience with PowerShell scripting, Microsoft Graph, and advanced Excel functionalities including Power Query and PivotTables.
- Strong understanding of Microsoft 365 migrations, endpoint management, device compliance, as well as identity and security controls.
- Excellent analytical, documentation, troubleshooting, and project coordination skills.
- Effective communication skills with the ability to independently manage multiple workstreams.

Preferred Qualifications and Benefits

- Experience with enterprise-scale Microsoft 365 migrations and global Intune deployments.
- Familiarity working alongside managed service providers in complex IT environments.

This role offers the opportunity to work on a high-impact project within a dynamic, global IT environment, collaborating with diverse teams and contributing to critical technology transformations.