IT Executive

CareGenix Solutions, located in Defence Phase 2 Extension, Jami Commercial, Karachi, is seeking a skilled and proactive IT Executive to join their Information Technology department. This full-time, onsite position operates on a night shift from 7:00 PM to 4:00 AM. The successful candidate will be responsible for managing daily IT operations, providing technical support to employees, maintaining office IT infrastructure, and ensuring the smooth functioning of computer systems, networks, and hardware. Strong troubleshooting skills and the ability to resolve technical issues efficiently in a fast-paced office environment are essential.

Key Responsibilities
- Provide first-level and second-level IT support to employees for hardware, software, and system-related issues.
- Install, configure, maintain, and troubleshoot desktops, laptops, monitors, printers, scanners, keyboards, mice, and other IT equipment.
- Monitor and troubleshoot LAN, WAN, Wi-Fi, routers, switches, and internet connectivity to ensure network stability.
- Install, configure, and update operating systems, applications, antivirus software, and other necessary tools.
- Maintain an updated inventory of IT equipment, track asset allocation, and manage hardware issuance and returns.
- Assist with company email accounts, user access, password resets, and system permissions.
- Perform routine system checks, updates, backups, and preventive maintenance to minimize technical disruptions.
- Coordinate with internet service providers and external IT vendors for technical support and equipment-related issues.
- Maintain detailed records of IT issues, resolutions, equipment repairs, and maintenance activities.
- Ensure compliance with company IT security policies, antivirus requirements, access controls, and data protection practices.

Required Qualifications
- Bachelor’s degree in IT, Computer Science, Software Engineering, or a related field.
- 1 to 3 years of relevant experience in IT support or IT administration.
- Strong knowledge of Windows operating systems and Microsoft Office applications.
- Hands-on experience with computer hardware, networking, and troubleshooting.
- Basic understanding of routers, switches, LAN/WAN, and Wi-Fi configuration.
- Familiarity with Active Directory, Microsoft 365, and user account management is advantageous.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple technical requests efficiently.

Preferred Qualifications and Benefits
- Experience in hardware installation and troubleshooting.
- Basic network configuration and maintenance skills.
- Proficiency in managing printers and peripheral devices.
- IT inventory and asset management expertise.
- Knowledge of cybersecurity practices and data protection.

CareGenix Solutions offers a competitive salary ranging from Rs90,000 to Rs150,000 per month, commensurate with experience and expertise. The company provides a professional working environment with opportunities for career growth and continuous learning. Joining CareGenix means becoming part of a growing healthcare IT organization dedicated to innovation and excellence.

This role requires onsite presence at the Karachi office during night shift hours.