We are looking for a motivated and skilled IT Executive with at least one year of relevant experience to join our team at our Gulberg II office in Lahore. This on-site position involves managing daily IT operations, providing technical support to overseas teams, and ensuring the smooth functioning of all IT systems. The role requires working from 2:00 PM to 10:00 PM and offers a competitive monthly salary between Rs50,000 and Rs55,000. This is an excellent opportunity for an IT professional to grow their career while supporting a dynamic international environment.
Key Responsibilities
- Manage daily IT operations and provide technical support to overseas teams.
- Troubleshoot hardware, software, network, and system-related issues efficiently and promptly.
- Configure IT systems, computers, and software during employee onboarding to ensure readiness.
- Install, configure, and maintain computers, operating systems, applications, printers, and other IT equipment.
- Administer user accounts, set up email, manage access permissions, and uphold system security protocols.
- Monitor network connectivity, internet performance, and overall IT infrastructure health to prevent disruptions.
- Maintain accurate IT inventory and asset records, including managing equipment allocation.
- Coordinate with internet service providers, software vendors, and IT service companies to resolve technical issues.
- Perform regular system updates, data backups, antivirus protection, and implement basic cybersecurity measures.
- Keep detailed records of IT issues, troubleshooting steps, and equipment maintenance activities.
- Provide timely technical assistance to employees to minimize operational downtime and maintain productivity.
Required Qualifications
- Minimum of one year of relevant IT experience.
- Strong troubleshooting and problem-solving skills.
- Hands-on experience with Windows operating systems, hardware, software installation, and networking.
- Knowledge of Microsoft 365, email configuration, user access management, and basic IT security principles.
- Good communication and coordination skills, especially in supporting overseas teams.
- Ability to work independently and efficiently resolve technical issues.
This role is based at our Lahore office and requires on-site presence. It offers a valuable chance to enhance your IT expertise while contributing to a global team. If you possess the skills and experience outlined above and are eager to take on this challenge, we encourage you to apply.