We are seeking a motivated and detail-oriented IT Support Technician to join our team. This role involves providing essential technical assistance to employees by addressing hardware, software, and network-related issues. The ideal candidate will support the IT department in maintaining and improving the company’s technology infrastructure while gaining hands-on experience in a dynamic work environment.
Key Responsibilities
- Provide basic technical support to employees for hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of computers, printers, and other IT equipment.
- Troubleshoot common problems related to computers, internet connectivity, email, and software applications.
- Support the IT team in maintaining company systems, networks, and overall IT infrastructure.
- Assist with software installations, updates, antivirus management, and ensuring system security.
- Maintain accurate IT inventory records and document hardware, software, and technical issues.
- Help manage user accounts, access permissions, and password-related requests under supervision.
- Assist with data backups and ensure secure handling of company information.
- Perform additional IT-related tasks as assigned by the supervisor.
Required Qualifications
- Currently enrolled in or recently graduated from a degree or diploma program in Computer Science, Information Technology, Software Engineering, or a related field.
- Basic understanding of computer hardware, software, operating systems, and networking concepts.
- Familiarity with Windows operating systems and Microsoft Office applications.
- Basic troubleshooting and problem-solving skills.
- Strong communication skills and ability to work effectively within a team.
- Willingness to learn new technologies and IT support practices.
- Ability to work independently and follow detailed instructions.
Compensation and Work Location
The position offers a monthly salary ranging from Rs40,000 to Rs45,000. This role requires in-person attendance at the company’s office.
This opportunity is ideal for individuals looking to develop their IT support skills in a professional setting while contributing to the smooth operation of organizational technology systems.