IT/ MIS Officer

Artificial Intelligence Delivery Unit

Lahore , Pakistan

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Job Description: Qualification: Bachelor's degree (16 years of education) in Computer Science, Information Technology or a related field from an HEC-recognized university. Preference would be given to foreign qualified candidates with proven track record. Experience: At least 3 years of experience in IT support, systems administration or MIS roles. Skills & Competencies: • End-user IT support and systems administration • MIS/office software administration • Basic networking and cybersecurity hygiene • Asset and license management Key Performance Indicators (KPIs): • IT support response time and resolution rate. • Accuracy and currency of the IT asset register and MIS records. Job Responsibilities: Key Responsibilities / ToRs: • Administer end-user IT equipment, accounts, software licenses and access provisioning for Unit staff. • Maintain and troubleshoot internal MIS/office systems (HR, finance and procurement information systems) in coordination with the relevant functional leads. • Provide first-line IT support and escalate infrastructure or security issues to the Data, AI Engineering & Platform Wing / CISO as appropriate. • Maintain the IT asset register, warranty/AMC records and basic cybersecurity hygiene (patching, backups, antivirus) for office systems. • Support MIS reporting requirements for the Head of Operations and other wings. Last date to apply: 12-Nov-2026