IT Sales & Customer Enquiries Executive

IK Group of Companies is seeking a motivated IT Sales & Customer Enquiries Executive with 1 to 2 years of experience in outbound calling. This role is ideal for someone confident in communication and eager to develop skills in handling inbound enquiries related to IT services. The successful candidate will engage with prospective clients, introduce the company’s offerings, and coordinate discussions with the sales team. Comprehensive training will be provided to equip you with the ability to manage incoming enquiries, assess business needs, and guide potential clients toward appropriate IT solutions.

Key Responsibilities
- Conduct outbound calls to prospective clients to introduce IT services.
- Respond to inbound calls and service enquiries following training.
- Understand the business requirements of prospects and recommend suitable services.
- Schedule meetings and follow up with potential clients to advance sales opportunities.
- Maintain accurate records of calls, enquiries, and follow-up actions.

Required Qualifications
- Minimum of 1 to 2 years’ experience in outbound calling, telesales, or appointment setting.
- Clear and professional spoken English with excellent phone etiquette.
- Confidence in communicating with business owners and decision-makers.
- Positive attitude with a strong willingness to learn and consistently follow up on leads.

Preferred Qualifications and Benefits
- Experience in IT or software sales is advantageous but not mandatory.
- This is a full-time, on-site position located in DHA Phase 8, Lahore.
- Opportunity to grow professionally within a dynamic IT services environment with structured training and support.

If you are enthusiastic about sales and customer engagement in the IT sector and meet the above criteria, we encourage you to apply and take the next step in your career.