This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Aug 02, 2021 9 views
This Job is to work from Home and team up with our Dubai Support team to resolve daily basis IT Support issues of Customers.
- Ideally, you should have 3 to 5 years of experience in Remote Network administration, Server/Desktop Support, Configuration and installations of Windows Servers, network equipment e.g. Routers, Access Points, firewalls, IT products including Hardware + Software, Should have knowledge of Cloud Technologies VM applications, integrations Google Apps/Office 365.
- We require a Senior IT Engineer who has hands-on experience and knows how to handle technical problems on a daily basis, and often need to work long hours to help the team to overcome technical problems, or complete an IT overhaul to deadline.
- IT Engineer will also perform basic diagnostic and recovery work on network equipment, upgrading and installation of servers and clients to the network as well as operating systems if necessary.
- The need for technical knowledge cannot be underestimated.
- Require experience of managing LAN/WAN, hands-on experience required on Windows Server 2003/2008/2013/2016, Active Directory/Domain Controllers, Additional Domain Controller also email systems such as Microsoft exchange, must be able to install or troubleshoot Windows Server related issues in different scenarios, as well as needing to be familiar with network monitoring and diagnostic tools, also knowledge of Cloud technologies, Virtual applications, Google Apps, Office 365 deployment, and integrations will be preferred.
- Must have knowledge of Backup procedures and applications.
- Should able to handle network equipment such as Access Points, NAS, Routers, Switches, Network Printer/Scanners, etc Reporting to the supervisor or concerned, communicate with staff and the customers to understand their needs and provide prompt assistance and support, also maintain technical and user documentation, systems reports. Must possess good negotiation & excellent English communication skills. Must have good customer Handling skills.
- Knowledge of Remote support tools is a plus.
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Sep 02, 2021
Posting Date:
Aug 02, 2021
IT Serve Group
Information Technology · 11-50 employees - Faisalabad, Gujranwala, Islamabad, Karachi, Lahore, Multan, Peshawar, Rawalpindi
We Provide IT support to various clients. We are in business for more than a decade and have ample experience in providing IT support/solutions to various companies.
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